Testimonals

As a small, independently-owned business, we strive to reach the best customer satisfaction. Competing with larger chain stores, our testimonials help us highlight the unique qualities, personalized service, and community connection we offer to the Fredericksburg Region. Our customers are simply our number one priority. Our reviews are a crucial part of our business and we are very thankful to all of our clients that take the time to express their thoughts.

"When it was time to remodel our kitchen, we interviewed several places. Wendy and her team at Kitchen Krafters had everything we wanted and needed. Mary put together a design the worked perfectly. The cabinet and countertop selection was easy and when completed, the kitchen looks fantastic. Everyone at Kitchen Krafters really understand customer service as they took care of all aspects of the project and completed right on time.
Phill Solow
"Kitchen Krafters was unbelievably thorough. Tina came to my house twice to measure and measure again. Allowed me to ask many questions and helped me think outside the box. She offered options what was best for the size of my kitchen and maximized the space where I thought we couldn’t. There are straight lines throughout with no gaps. I am overly impressed with the quality of the wood and the craftsmanship.
Bill Wiseman
"3 years ago we hired Kitchen Krafters (thru our builder) to help us design our kitchen, laundry room, and master bath. Kitchen Krafters knocked it out of the park. WE LOVE WHAT THEY DID!!! Everyone at KK was great to work with and was very helpful, knowledgeable, and accommodating. Their showroom is beautiful and clean and has a great display of their products. Their installers did an amazingly beautiful job. We always get compliments on our cabinetry when guests come over. So, when I was ready to design my craft room, I knew who to call. I must say…another homerun! Again, from the designers, to the schedulers, to the installers, everyone is extremely kind, professional and willing to do what it takes to make you happy. In my book, Kitchen Krafters is the only place in town for cabinetry. Honestly, if I could give KK more stars, I would.
Dorraine Petras
"Our experience was amazing. Had a bump in the road in the beginning but overall everyone was great. Tina came to our home to do the initial measuring and I assumed it would be a long drawn out process…She was on and out in about 15 mins so and was beyond professional. Now we have a beautiful kitchen and it was affordable too. VERY pleased.
Bobbi Cook
"Faith was great to work with and was able to give me all the options (to ceiling cabinets, wine rack, pull-out trash bin, quartz counters) I wanted for cheaper than other places I was looking at. I would have had to sacrifice those options if I went to one of the other 2 places I was looking at, so I am so glad I found Kitchen Krafters and got everything I wanted. Faith emailed me back same day for every concern that I had and kept me updated every step of the way. I am in love with my new kitchen and am so glad everything went so smoothly. I would definitely recommend them to others.
Ally
"Kitchen Krafters helped us design the kitchen we have been dreaming of for years! We recently did a huge addition onto our home and Kitchen Krafters helped us design a very unique and beautiful kitchen to work perfectly with the rest of our new design. Their customer service, attention to detail and overall service was fabulous. I can’t say enough wonderful things about them and I very highly recommend them!
Amy Cherry Taylor
"Kitchen Krafters did an outstanding job on our kitchen! From the beginning design to the end result, Betsy went out of her way to make sure we were totally happy with our new kitchen. Customer satisfaction is priority at Kitchen Krafters. We are so happy with our beautiful new kitchen. Wendy went out of her way to make sure that any small issues were taken care of immediately!
K. Thomas
"The owner of Kitchen Krafters, Wendy Shiflett, and her entire team, including Betsy our designer, could not have been more wonderful to work with. They were extremely responsive to our needs and followed up on every detail to ensure our kitchen was designed to our exact specifications. Their industry partners, including cabinet installers (Kevin and team) and United Granite, provided professional service and installation. Betsy was a joy to work with as she seamlessly coordinated every detail of our new kitchen. I highly recommend this expert team of professionals.
Janice Olsen
"Family room and Office/study built-in base cabinets with bookshelves designed and installed by Kitchen Krafters. The designs are not only attractive, but also very functional. Thank you all for taking so much time to work through our lengthy and particular requirements. Also, the carpenter, worked very closely with us to ensure all the wiring came though the cabinetry in the proper location in order to hide all the TV, stereo, security system components, etc. Not only are we pleased with the result, but also others have commented on the beauty of the cabinetry, like the audiovisual professionals who came to install and set up all the components along with many family and friends. Thank you again on a job well done!
A. Leonard
"A big shout out to Kitchen Krafters. Thank you so much for the beautiful cabinets and countertops. My kitchen looks beautiful, custom built, I love it. It was a pleasure to work with you and your company. You know the meaning of efficiency, excellent workmanship, outstanding customer service in a friendly business relationship, trustworthy, honest, excellent quality, integrity, and great, wonderful service your entire team provided, in a christian manner. It was a pleasure doing business with you and at a very reasonable cost. Thank you, Thank you looking forward to working with you again in the near future. My sincerest Thanks and wholehearted appreciation for everything Wendy!
Debbie Cubbage
"Spartan Homes is a Custom Builder that has been working with Wendy, Betsy and Mike at Kitchen Krafters for several years and 20+ new home projects. They have designed and worked with our customers on selections, special appliance information and handicap needs for our Kitchens and Bathrooms. I know that pleasing the customer is the number one priority and Kitchen Krafters has never failed us. All of our customers have done nothing but rave about the cabinets and Betsy and how easy the process is. But most of all how happy they are with the cabinets and tops provided.
Spartan Homes Inc
"Kitchen Krafters was wonderful to deal with. They were accurate with their estimates on delivery and installation. Their workmanship was great! The staff went out of their way to do a good job and make sure we were satisfied. I would definitely recommend them to others and use them again myself.
Peak Construction
"Working with Kitchen Krafters was an absolutely positive experience. Going into this project we were a bit worried, as neither myself nor my husband are well versed in kitchen renovations. Wendy and her team were pure professionals and walked us through the process, and when the project began made sure the team was timely, on budget and responsible. Our kitchen looks amazing and we can’t even believe it’s the same kitchen! Definitely would recommend this company for anyone looking for a kitchen renovation.
A. McGuirre
"Kitchen Krafters Inc., has three things going for them that put them head and shoulders above their competitors: Terrific value, excellent installation, and very responsive follow up service (if needed). My experience with Wendy and her team was during the construction of our new house, then after we occupied the house we had an entertainment system installed, and later when we decided to finish the basement. Through our new construction prime contractor we were introduced to Kitchen Krafters. We spent quality time with Kitchen Krafters’ design team as we finalized our kitchen cabinets, to include paneling of a kitchen bar. We then selected all bathroom cabinets. The following year, we went to Kitchen Krafters again for a beautiful custom built entertainment center that is built into an entire wall. Their installation team included some of the best woodworking craftsmen I have ever seen. This was a complicated job, as it had to include a recessed fireplace which required them to create a very precise opening. I can’t believe how attractive the finished product is. Kitchen Krafters worked with us very carefully, presented us with cost-effective alternatives when we didn’t really know what was available, and in the long run saved us money over our original expectations. The following year we engaged Kitchen Krafters again to provide us with cabinets in the finished basement. They provided and installed the cabinets above and below a wet bar.. We could not be happier with the outcome.
John & Glenna
"Kitchen Kraters is a soup to nuts company that concentrates on the design and installation of partial to complete tear-down and build-up of kitchens. We have an old house (1800’s) in the historic section of Fredericksburg, Virginia. We had to be mindful of the historic architecture of the house when we decided to do a complete makeover of our aging kitchen. When we had asked KK and its very capable assistant Wendy Shiflett about the make up and design of our anticipated new kitchen, she came up with a blueprint that fit perfectly with the overall aesthetics of our house. The final price was very reasonable and KK’s in-house craftsmen and installers were prompt, professional and very accommodating when it came to fit in all the pieces. The kitchen finale went beyond our expectations and we are proud to point to KK and Ms. Shiflett as probably the best in their profession in the area.
Gary O.
"My husband and I just built our home and we went through Kitchen Krafters for our cabinets. As for our granite, we went through someone else and boy! what a debacle! My dream kitchen turned into a nightmare. The cabinets were beautiful ( Kitchen Krafters went far beyond in customer service) but the granite guy, (Oy vay) it was like Barney Ruble and Fred Flintstone came in and chiseled the heck out of it! Really, they did! Just to let you know, Kitchen Krafters does not do business with Fred and Barney. I was so upset and disappointed in the granite that Wendy and Betsy (from Kitchen Krafters) came in to look at the mess. Right away they called the granite company they do business with and within three weeks my granite was taken out and replaced. I have my dream Kitchen back Thanks to Wendy and Betsy at Kitchen Krafters. Oh! And the cabinets are stunning too!
Cheryl Sweeney
"Kitchen Krafters provided design and installation services for a project I referred them to and the client was extremely happy with the quality and timeliness of the work. I will be using them on my own Kitchen remodeling project in the future and will be referring them to more clients as well. Top notch people and company.
Exceptional Home Designs
"I am a Project Manager for a General Contractor Jenkins Restorations. I turn to Kitchen Krafters for all my cabinet and countertop projects because they truly are the best at what they do. They will treat you like family and you will walk out of their showroom feeling like they have your best interests at heart. Kitchen Krafters is very competitive with their pricing compared to other cabinet companies in the Fredericksburg VA area. I would recommend Kitchen Krafters to anyone looking to remodel their Kitchen. You will not be disappointed!
Chad Grover